Privacy Policy

Online platform privacy policy:

In accordance with article 13 of Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27 (“General Data Protection Regulation” or “GDPR”), this Privacy Policy applies to data processing of a personal nature that STRAIGHT AND NARROW, SL, hereinafter SYSTEM ACTION, carries out as Controller of the treatments, in relation to the data that users and/or clients (natural persons) provide as a consequence of the request for information about the services and /or products that it provides and markets through its website, or collected in any of the sections of the website.



• Trademark: SYSTEM ACTION


• CIF: B67172155



Your personal data will be used for the generic purpose of managing and controlling the established commercial relationship and, specifically, for:

▪ Manage complete access and correct use of the services and/or products by their users.

▪ To communicate with users in response to incidents, requests, comments and questions that you ask us through the services and/or products, as well as the contact forms on our website (including emails and/or calls). telephones).

▪ To provide, update, maintain and protect services and/or products and activities.

▪ To offer new services and/or products, special offers or updates.

▪ If applicable, manage personnel selection processes in selection processes for workers and/or collaborators.

▪ Communications: We may send you emails, messages and other types of communications regarding the services and/or products, technical issues and changes therein. These communications are considered part of the services and/or products and you cannot waive them.

▪ Commercial Communications (Marketing): We may use your data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion about the service provided, and, occasionally, to notify you of changes, important developments of the services and/or products, offers and/or promotions of our services and/or products or third-party companies related to us. These commercial offers will, in any case, be expressly and separately authorized by the user, who may revoke their consent to receive these notifications at any time using the mechanism implemented for this purpose, or from the account preferences. of client.

We will not process your personal data for any other purpose beyond those described above unless it is imposed by law or there is a judicial requirement.

Conservation period: The personal data provided will be kept and processed as long as the relationship of provision of services and/or products is maintained, without prejudice to the possibility of exercising your right of deletion, in which case SYSTEM ACTION will block your data for the time their legal obligations persist.

The personal data of people interested in receiving information about the services and/or products will be kept in the system indefinitely as long as the interested party does not request its deletion.


The legal basis for the processing of data is the legitimacy based on the consent of the interested party given for the purposes described above, which will be requested at the time of:

▪ before proceeding to process your data,

▪ proceed to register as a client or,

▪ proceed to send communications about SYSTEM ACTION products.

The requests for information that you send us require that the interested party voluntarily provide us with the necessary data to be able to serve you or provide you with the services and/or products.

However, the interested party may freely refuse to provide us with this data or, subsequently, revoke the consent previously granted to process their data, although this refusal will imply the impossibility of us being able to respond to their request.

Likewise, we may process your data based on SYSTEM ACTION's legitimate interest in maintaining and retaining the loyalty of its clients and/or users and better meeting their expectations or previously expressed interests, e.g.: improving products, managing requests, queries or complaints, offering products. similar to those contracted, inform about promotions, etc., without prejudice to SYSTEMACTION's compliance with the rest of the obligations related to the sending of commercial communications electronically.

SYSTEM ACTION understands that by providing us with this data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the data and that they accept and expressly consent to their processing for the purposes described above.


In general, SYSTEM ACTION will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us to do so when using our services and/or products.

By accepting the Conditions of the services and/or products, you expressly consent to these assignments. In the event of revocation of your consent, we will not be able to continue providing you with the services.


Anyone has the right to obtain confirmation as to whether SYSTEM ACTION processes personal data that concerns them or not. In particular, you can exercise the following rights before SYSTEM ACTION:

▪ Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.

▪ Right to rectification: allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the certainty of the information being processed.

▪ Right of deletion: allows you to request the deletion of the data being processed when they are no longer necessary for the execution or provision of the service.

▪ Right to object: right of the interested party to not have the processing of their personal data carried out or to cease it, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period while the legal obligations persist.

▪ Right to object to the sending of advertising: Interested parties may oppose the sending of commercial communications by SYSTEMACTION. In that case, you can revoke your consent to receive these notifications at any time using the mechanism implemented for this purpose, or from the customer account preferences.

▪ Limitation of processing: In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

▪ Data portability: interested parties can request to receive the data that concerns them and that they have provided to us or that – whenever technically possible – we send it to another data controller of their choice, in a structured format of common use. and machine reading.

▪ Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

Possibility of withdrawing consent: Likewise, the interested party has the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent given at the time of providing us with their data.

If you wish to exercise any of the rights set forth, please send us a letter with all your information, including ID to: SYSTEM ACTION, C/ MILA I FONTANALS, 80 – CP 08205 SABADELL (BARCELONA), or send us an e-mail SALES@ SYSTEMACTION.ES indicating the type of right you want to exercise.

Possibility of complaining to the Control Authority: SYSTEM ACTION also informs you of your right to file a complaint with the Spanish Data Protection Agency ( if you consider that the treatment does not comply with current regulations. .


Conservation of certain data: SYSTEM ACTION informs that, in compliance with the provisions of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks, it must proceed to retain and preserve certain traffic data generated during the development of communications with the purpose of transferring them to the legitimate authorities, when the legal circumstances provided for therein occur.

Registered data: As in most products supplied over the Internet, our servers collect information automatically when the user uses the web services. This log data may include IP address, device ID from which the products are accessed, operating system, device settings.

Security measures: We adopt the necessary data protection measures to prevent the loss of information, alteration of data, or access to it by unauthorized personnel.